The Green Adventure Tours AS (further as "we") aims to protect and respect privacy in accordance with the EU Privacy Statement (2016/679) of 27 April 2016 (General Data Protection Regulation, GDPR). The below Privacy Statement explains when and why we collect personal information, how we use it, when we can pass it on to others and how we safeguard the information security.
COLLECTING, STORING, AND USE OF PERSONAL INFORMATION
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Our booking system is Checkfront, and the payment gate we use is Stripe. Both are online platforms that help us collect and store your data.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, telephone number, address and email address. Your personal information will be used for the specific reasons: processing of your bookings and payments, internal booking statistics as well as bookkeeping, contacting you regarding the purchased products, sending pictures from the tours, provide ongoing customer assistance.
We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details, comments, feedback.
For job seekers and employees or the company: we collect and process your personal information for recruitment purposes, processing salaries, paying tax etc.
Once you make a booking or contact us by email or the contact form, we may use your personal information to contact you regarding your questions, inquiries and bookings. We may contact you to troubleshoot problems with your booking, to resolve a dispute, to collect fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, online messengers, and postal mail.
SHARING OF PERSONAL INFORMATION
We can pass your personal information (from your bookings) to our partners (activity providers/ booking agents) in case of booking transfer, that is previously agreed upon with the customer. In case of job seekers and employees, we must share your data with our accountant and the tax office and other state institutions, as required by law.
We store the collected personal information as long as we may need it and when it is no longer necessary, we will delete it safely.
CHANGES OF POLICY
ACCESS TO YOUR OWN DATA
If you don’t want us to process your data anymore, or if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us by email at firstname.lastname@example.org.